Refund policy
Last Updated: 2/22/2026
At Piparo Productions, LLC, I stand behind everything I sell. Every product is made locally and handled by me personally. If something isn’t right, I’ll make it right.
Cancellation Policy
I’ll always do my best to cancel any order upon request, but I can’t guarantee it once handling has begun.
If you would like to cancel an order, please reach out to me as soon as possible at nicholas@piparoproductions.com.
30-Day Guarantee
If for any reason you’re not 100% happy with your order, you’re covered by my 30-day return policy.
Just reach out within 30 days of receiving your order, and send you a free return shipping label or a replacement.
I want every customer to love what they ordered. If it doesn’t feel right, just let me know. I'm happy to help!
How It Works
1. Contact Me
Email nicholas@piparoproductions.com with your name, order number, and a brief note about what went wrong.
2. Get a Quick Response
I personally handle all customer service and will respond as quickly as possible. You’re talking directly with me, not a call center.
3. Return or Replacement
Once your request is confirmed, I’ll process your return or send a replacement. Refunds are issued to your original payment method and may take a few business days to appear depending on your bank.
A Few Quick Notes
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If your product arrives damaged or has a manufacturing issue, please include a photo so I can fix it fast.
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For returns that are not due to damage or a manufacturing error, items must be unused and in their original packaging to qualify for a refund. Opened or worn products can’t be accepted or resold.
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Orders that have already shipped cannot be canceled.
My Promise
I run this business with the same small-town values I was raised with. Honesty, hard work, and treating people right. Even though it’s an online store, you’re still buying from a real person who cares.
If there’s ever a problem with your order, I’ll make it right every time.
Nicholas Piparo
Owner, Piparo Productions LLC
